The Strategic Account Manager is responsible for achieving sales revenue, profit goals and strategic sales objectives while safeguarding customer satisfaction and maintaining long term, mutually beneficial, customer relationships. Additionally, the Strategic Account Manager is responsible for identifying new opportunities to increase sales within existing strategic accounts and by prospecting and developing new strategic account relationships. The Strategic Account Manager needs to have experience in selling automotive parts and a motivational energy and drive to learn and grow in the company. This position is onsite.
Prepare and maintain strategic account business plans for each assigned customer.
Manage the day to day relationship between the company and its key customers as well as develop new sales prospects.
Achieve budgeted sales plans, established targets, and overall sales objectives across assigned strategic accounts.
Analyze accounts in order to identify trends, give indication of how accounts are performing, and discover areas of opportunity.
Prepare monthly, quarterly, and annual sales forecast that predict achievable sales revenue, efficiently allocates resources, and plans for future growth.
Use the company's sales and analytical tools to manage strategic accounts, as well as introduce additional tools and methods as needed to meet revenue and profit objectives.
Establish strong, long-term customer relationships at all levels and within all areas of assigned strategic accounts.
Understand the internal workings of the customer’s business and develop relationships with the key individuals responsible for the management of different disciplines within the client company.
Represent DMA and its products through close daily interaction with client and client's team members across all levels of the organization.
Ensure strategic account client's needs are being addressed in a timely and complete manner.
Resolve customer complaints regarding sales and service and ensure that appropriate action is taken to permanently resolve issue.
Ensure DMA team members stay informed, engaged, and on task with meeting DMA's commitments, expectations, and obligations to the customer.
Ensure timely communications, planning and roll out of new product introductions.
Bachelor’s degree in Business or Marketing or similar discipline plus five years of key account management sales experience.
2+ years' experience in strategic sales planning, forecasting, budgeting and resource allocation.
Working knowledge of sales principles and methods for showing, promoting, and selling business to business products including, marketing strategy and tactics, product demonstration, sales techniques, and sales management systems.
Expertise providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Detail oriented, Sales Persona, Outgoing, Interest in automotive industry, drive to grow and learn, inquisitive, high energy level, ready to get to work
DMA Sales is the trusted supplier to the North American Automotive Parts Aftermarket, serving the OES, big box retail, wholesale, and e-retail sales channels. DMA’s growth can be attributed to its proven ability to deliver high quality, cost effective product lines that address identified customer market needs.
DMA is headquartered in Loris, South Carolina with East and West Coast distribution facilities, covering over 1 Million sq. ft. DMA is known for a dynamic, performance-driven work culture that embodies the entrepreneurial spirit. Hard work, collaboration with our partners, and an unwavering standard of ethics are the values which propel the company’s success. DMA is Built On Passion, let us put our passion to work for you!
Product lines include:
- SENSEN® Shocks & Struts
- SPEEDY STRUT® Complete Strut Assemblies
- TekMaster® Brake Wear Sensors
- RideMaster® Coil Springs
- Atlas™ Lift Supports
- Atlas Industrial™ Gas Springs & Dampers
- BULLDOG HD® Heavy Duty Shock Absorbers